Resume - James Conner

01 June 2011

Summary of Qualifications

  • Experienced enterprise architect, focused on delivering large scale solutions and infrastructure technologies
  • Multi discipline problem solver with fourteen years experience with various enterprise hardware and software products
  • Management and team leadership experience with globally distributed IT departments
  • Capacity planning skills for large scale enterprise infrastructure environments (SAN, WAN, Storage, etc)
  • Engineered network, systems and storage infrastructure for multiple data centers in the US and UK
  • Ability to plan and execute critical projects in high-pressure environments, delivering results within required deadlines
  • Experienced in conducting negotiations with enterprise vendors such as Cisco and HP



Work Experience

2/06 - Present Position: Director, Technical Architect
Employer: dunnhumby
Location: Cincinnati, OH

  • Principal engineer and strategy developer for Linux, Fibre, Clustering, and Storage infrastructure technologies.
  • Capacity planning and information lifecycle management for the enterprise.
  • In-house Disaster Recovery infrastructure design and implementation.
  • Development of custom monitoring solutions for the entire enterprise via SNMP, Python, HTTP and SSL.
  • Providing team leadership for the UNIX, Linux, VMS, and SAN administrators.
  • Engineering security solutions for handling client data from organizations such as Home Depot, Kroger and Tesco.
  • Architecting and deploying SAN networks using Cisco and Brocade equipment across multiple VSANs and IVRs.
  • Architecting, and deploying UNIX and Linux clusters and clustered filesystems in all dunnhumby data centers.
  • Performing Tier 3 support for SAN, NAS, Storage, Linux, UNIX, and security (network and host) technologies.
  • Performing Proof of Concept (PoC) trials of new software and infrastructure technologies.
  • Authoring blueprint, SOP and standards documentation to be used for technology deployments.
  • Providing experience and direction in the technology steering and standards teams.
  • Technical and capacity approver for all UNIX, Linux, Storage and SAN changes on the Change Management Board.
  • Performing negotiations with existing and potential vendors and manufacturers.
  • Software development for various applications primarily in Python, Perl, Flex (Flash), SQL, C and shell languages.


4/05 - 2/06 Position: Senior Computer Analyst
Employer: Chugach McKinley, Inc.
Location: NSWC IWSL Dahlgren, VA

NOTE: Security Clearance Prohibits Full Experience Disclosure

Provided senior level experience to engineer solutions for complex problems with very little direction. Served as the primary resident expert on UNIX (Solaris, Tru64 and HP-UX) and Linux operating systems for the Naval Surface Warfare Center's (NSWC) Integrated Weapons System Laboratory (IWSL). Examples of responsibilities include:

  • Project planning and engineering.
  • Research and development into new technologies.
  • Engineering UNIX and Linux based solutions.
  • Engineering UNIX clusters using Tru64, Solaris, Veritas, and AdvFS.
  • Engineering storage solutions using NAS and SAN hardware.
  • Engineering fiber networks and fabrics.
  • Installing and developing network and system monitoring tools.
  • Engineering bespoke security scanning and distribution servers.
  • Developing customized Sun Ray virtualization clusters for secured sitewide hotdesking.
  • Analyzing and installing host and network security hardware and software.
  • Programming in a variety of languages, such as shell (bash, ksh, tcsh, and sh), C, Python, Perl and C++.
  • Hardware and system analyst, detailing hardware and software needs and optimal configurations.
  • Performing as a team lead for mid and junior level analysts.
  • Authoring Standard Operating Procedures (SOP) and documents pertaining to the Department of Defense's System Security Authorization Agreement (SSAA) accreditations.


9/02 - 3/05 Position: IT Manager / Data Analyst
Employer: Chugach Support Services, Inc.
Location: NAS Fallon, Nevada

Provided the expertise and knowledge required to successfully deploy IT services on a United States Navy (USN) Base Operating Services Contract (BOSC). Duties varied in complexity; from performing as an IT manager to database engineering and administration. Developed, in their entirety, the procedures, documentation, code and various solutions required to customize and run the MAXIMO Asset Management System (AMS). All financial, labor, equipment, work and inventory records for Naval Air Station (NAS) Fallon were recorded in this database, which was also the primary source of contract compliance confirmation and statistical modeling. Contract value was $24M per year, for 10 years.

Responsible for authoring a vast array of statistical analysis documents, reports and programs, utilizing SQL, PHP, HTML, JSP, Java, Perl, Excel, Acrobat, Actuate, Access, Shell (bash), and XML. These reports were used for internal evaluation of profit and fiscal health, project planning, disclosing required information for contract compliance, and disclosing trending and analysis information to the USN and Government agencies upon request.

Authored the entire requisite suite of IT documentation for Naval Air Station Fallon, including Disaster Recovery Planning, Incident Handling, Security Protocols and Procedures, Failure Point Analysis and Mitigation, and Projected IT Growth Requirements.


11/00 - 10/02 Position: Senior Networking and Systems Administrator / Security Manager
Employer: HomeLAN
Location: Fremont, California

Built, managed, monitored, and maintained over 400 local servers and 300 remote servers in 14 Data Centers located around the United States, from Los Angeles, Ca. to Boston, Ma. Performed the vast majority of the installations and configurations of the aforementioned servers, using a variety of operating systems, including Solaris, Linux, BSD, and Windows NT/2000. Installed, configured, managed and maintained the core IT services running on those servers, including, but not limited to:

  • Domain Name Service (DNS)
  • File Transfer Protocol (FTP)
  • Network File System (NFS)
  • Network Time Protocol (NTP)
  • Structured Query Language (SQL)
  • Virtual Private Networking (VPN)
  • Intrusion Detection Systems (IDS)
  • Secure Shell (SSH)
  • Secure File Transfer Protocol (SFTP)
  • Secure Sockets Layer (SSL)
  • Remote Procedure Call (RPC)
  • Hyper Text Transfer Protocol (HTTP)
  • Trivial File Transfer Protocol (TFTP)
  • Simple Mail Transport Protocol (SMTP)
  • Post Office Protocol v. 3 (POP3)
  • Network News Transfer Protocol (NNTP)
  • Simple Network Management Protocol (SNMP)
  • Dynamic Host Configuration Protocol (DHCP)
Constructed an internal gigabit backbone network infrastructure using Cisco and Hewlett Packard routers and switches. Installed and configured "core hierarchy" Cisco routers for external network connections. Installed "Packet Over Sonnet" (POS) Optical Carrier 3 (OC3) connections, in addition to bundled T1 lines for failover. Responsible for BGP4 route installations and configurations. Created, installed and configured multiple solutions to monitor and manage the networks (the external network bandwidth totaled 755mbps). Constructed, installed and configured network security mechanisms, such as router access tables, intrusion detection systems, and firewalls, both physical (Cisco Pix) and software (Linux IPCHAINS and IPTABLES).

Provided hosting for popular online websites, such as http://www.AmericasArmy.com, which sustained more than a million hits each day. Constructed mirroring and clustering systems for popular websites. Hosted popular service packs and patches for a variety of software programs, leading to an average of 300,000 files downloaded per week via FTP and HTTP services. Performed programming tasks in Perl, C, SQL, PHP, and shell. Provided network and systems engineering for a contract with the U.S. Army pertaining to their "Americas Army: Operations" software.


1/99 - 12/00 Position: Network and Systems Administrator
Employer: University of Alaska
Location: Anchorage, Alaska

Performed network and system support for the UAA campus network and related systems. Responsible for network IP and name service allocations for more than 50 Class C subnets. Responsible for password maintenance and storage for all servers, network devices, and secure computer rooms by using high bit encryption software and vaults. Authored instructional and procedural documentation for a variety of projects, ranging from environmental alarm systems to security policies. Maintained and managed approximately 25,000 student, faculty and staff accounts across all University systems.

  • Operating Systems: Open VMS, Tru64 Unix, SunOS 4, Solaris 6/7/8, Linux, Windows OS variants.
  • Services: HP Openview, CiscoWorks, email, DNS, DHCP, LDAP, HTTP, FTP, Telnet, SSH, SFTP, SQL, SPSS, SAS, etc.
  • Network and systems monitoring and trouble shooting.
  • Second Tier technical support for the University and extended sites.
  • Documentation of Network and Systems Operations Center (N/SOC) procedures and security policies.
  • First point of contact for vendors such as Sun, Digital, Compaq, Liebert, Dell, etc.
  • Performed statistical analysis of systems and network performance for performance trending.
  • Responsible for backups and restores over a variety of systems, services, software and hardware.
  • Conducted technology seminars for the University, and training of student IT staff.
  • Year 2000 compliance analysis on all University mainframe, server, network and core software packages.


8/97 - 12/98 Position: Project Leader - Virtual Archaeology
Employer: University of Alaska
Location: Anchorage, Alaska

Produced a multimedia application using a variety of Internet based technologies, including HTML, SQL, Perl, JavaScript, Java, and CSS as part of an independent project titled "Virtual Archaeology", sponsored by the University of Alaska (UAA). Created, edited and maintained a digitized artifact collection of images and information in SQL databases on Sun and Linux servers. Performed all application coding and database development. Created instructional documentation for program usage and program creation, which was used in expanding the application to include other archaeological collections. Received a grant from the President's Special Project Fund for the Spring 1998 semester. Final product displayed at the 1998 Student Exposition at University of Alaska, Anchorage.

  • Utilized Perl, Java and JavaScript to access the SQL database backend.
  • Authored instructional guides for program usage and modification by University professors and staff.
  • Experimented with recreation of archaeological site environments using 3D modeling, and the use of SQL information to generate real-time query based 3D environments using GIS.
  • Supervised student volunteers and employees working on the project.



Education

University of Alaska, Anchorage: 1994 - 1999
Bachelor of Science, Anthropology - Cumulative GPA: 3.4

Sun Microsystems: 2005
Advanced Administration, Solaris 10



Hardware and Software

  • SCUBA Diver, PADI Rescue Diver Certified
  • SCUBA Diver, PADI Divemaster (training)
  • Underwater Photography
  • Grid and HPC computing
  • Python Programming
  • Cultural Anthropology
  • Japanese Language Study
James Conner